Terms of Service

AI Training Email (the “Service”) is operated by Laguna Foundry LLC (“we,” “us”). By creating an account you (“Customer”) accept these terms on behalf of the company you represent, and you confirm you have authority to do so. The Service is for businesses; it is not offered to consumers.

The Service interviews your team by AI voice agent, builds a profile of who does what in which tools, and sends each enrolled employee short AI-skills lessons by email, up to one per weekday, at the cadence the account owner sets, plus a weekly digest to the account owner. Lessons are generated and personalized using large language models. The Service teaches what your software can do; it does not access, configure, or act inside your software.

• The Service costs $10 per seat per month, with no seat minimum, billed monthly in advance through Stripe.
• You can add or remove seats anytime from your dashboard. Changes are prorated to the day: added seats bill from the day they start, removed seats stop billing the same day.
• You can cancel online anytime, effective at the end of the current billing period. No phone calls, no retention scripts.
• If a payment fails, we retry and email you. If it stays unpaid for 14 days, we may pause the Service until it is settled.
• Prices can change with at least 30 days’ written notice, effective at your next billing period, never mid-period.

• Provide accurate information about your team and keep your account credentials secure.
• Tell the employees you enroll that you have signed them up, that calls are answered by an AI agent and recorded with consent, and where this policy and the Privacy Policy live. You confirm you have the right to share their names, roles, and work emails with us.
• Do not share credentials, customer data, files, or anything confidential beyond tool names and workflows during calls. The agent will not ask for any of it.

Every call is initiated by you or your employee. Nobody gets cold-called. The agent identifies itself as AI in its first sentence and states that the call is recorded. Anyone can end a call at any time. Audio is deleted after transcription; the transcript is used solely to build and improve your company’s program.

• Everything you and your team give us remains your company’s data: roster, org structure, tool inventories, transcripts, engagement data. You grant us a license to process it only to provide the Service.
• We never use your data to train models shared across customers, and it never influences another customer’s lessons.
• Our subprocessors (Retell AI, OpenAI or comparable LLM providers, Resend, Stripe) process data under data processing agreements, as described in the Privacy Policy.
• Ask us to delete everything and we delete everything within 30 days, with written confirmation, during the subscription or after it ends.

Lessons, digests, and everything else we generate for you are licensed to your company for internal business use for as long as you are subscribed. Forward them internally, archive them, print them on paper if you like. You may not resell, republish, or redistribute lesson content outside your company, or use it to build a competing service.

Do not attempt to break, probe, or overload the Service; do not misrepresent who you are enrolling; do not use the Service to process data of people who are not your employees or contractors; do not feed the interview calls content that is unlawful or that you have no right to share. We may suspend accounts that do, after notice where practical.

Lessons are practical guidance about third-party software, not professional, legal, or financial advice. Third-party tools change without warning. A vendor can rename, move, or remove a feature between our verification and your morning coffee. The Service is provided “as is” and we disclaim implied warranties to the extent the law allows. We do not promise specific business outcomes from any lesson.

Neither side is liable to the other for indirect, incidental, or consequential damages. Our total liability under these terms is capped at the fees you paid us in the 12 months before the claim arose. Nothing here limits liability that cannot be limited by law.

These terms apply while your account exists. You can cancel online anytime (section 3). We can terminate for material breach that goes uncured for 14 days after written notice, or immediately for abuse under section 8. On termination, billing stops per section 3 and your data is deleted per section 6.

If we change these terms materially, we email the account owner at least 30 days before the change takes effect. If you keep using the Service after that date, the new terms apply; if you do not agree, cancel before they take effect and that is the end of it.

These terms are governed by the laws of the State of California, USA, excluding its conflict-of-law rules, and disputes belong to the state or federal courts located in Orange County, California. [Venue to be confirmed in legal review.]

Questions about these terms: legal@aitraining.email, or by post: Laguna Foundry LLC, 350 Forest Ave #16, Laguna Beach, CA 92652.